Invalid Email or User ID

Mat2kMat2k janssenalex@web.de
Hey,

just bought the Game today and after the server login Probs i thought i could finally start. But when im on Login Screen he tells me "Invalid Email Adress or User ID. Please enter the email address or user id you have used to register your Legends of Aria account. If Problems persists..."

Its the same email-adress i used to made my account.

Anyone any idea?

Comments

  • I'm in the same boat. I bought the game this morning.

    I really wanted to play on my day off but its not looking like thats gonna happen.
  • Mat2kMat2k janssenalex@web.de
    Yeah, anyone able to help?
  • Any news ?
  • BessyBessy Sweden
    Same here :/
  • RoDRoD Spain
    same here plz update
  • I've been playing since Closed Beta 1, and I'm having this issue. I started the client this morning and my username was cleared (box still checked) I put my UN/PW in and got this error, yet my UN/PW works on the website. I have no idea what I should do at this point.
  • try shooting an email to support@citadelstudios.net as well guys.
  • RoDRoD Spain

    try shooting an email to support@citadelstudios.net as well guys.

    already did it
  • GeigerINCGeigerINC Germany
    Same here, cannot login or use the forgot Password Options. It Always says login failed.
  • GeigerINCGeigerINC Germany
    Works now
  • Use the UserID from your dashboard. Right above your access code.
  • Every time i start the game i get the play or quit buttons. Top right corner has a field to enter code but NO where to enter email or user ID.

    where am i suppost to enter enter user ID or email from the game???????
  • Every time i start the game i get the play or quit buttons. Top right corner has a field to enter code but NO where to enter email or user ID.

    where am i suppost to enter enter user ID or email from the game???????

    Yeh, I don't see anywhere to enter my user ID. I've been in since Alpha too, never had a problem (Have not logged in for a while, the whole map fiasco put me off) Wanted to give it another go but I'm having this invalid email thing too.
  • DegenatronDegenatron Texas
    edited August 27
    Hi, I came here to post this very thing. Bought a founder's pack today in hopes of getting on during the event, but I've so far been completely unable to log in using either my email address or username. A bit disheartening, but oh well. I sent an email to the support account as well.

    Update: In case this applies to anyone else, it seems my issue was that I changed my account email address after purchasing the game. The client does not update to recognize this change, so an admin helped out. Thanks!
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